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But what the hell do I know? I only modeled it after one of the most successful systems ever designed - the One Card System and Al Granum and to use it in such a way that you don't have to wrestle with your CRM.
As I have mentioned before, the CAM system which is the electronic version of the One Card System is a great tool just like @DKH mentioned. Pricy? $49 a month, but not so much if used properly you can capture all the data you need as well as see reports that are more geared to letting you know if you are working right. In the long run you want to more than just capture information, you want your information to tell you something about how you are doing in your business and what you can expect in the future.
As far as dinosaurs, good agents use technology to their advantage, but great technology never made a poor salesman a great one, or even a good one... that's all people skills... and I replace business all the time because of agents with poor people skills who use great technology.