- 26,147
How do you handle them when they call for service?
I'll talk to them, send them to me. ;-)
I'll talk to them, send them to me. ;-)
Seniors Being Too Chatty
- Thread starter akingsdaughter
- Start date
You do have to take up time with seniors. When I have an appointment with one, or both husband and wife, I tell my wife I'll be back in 2-3 hours. At least 80% of the time, the time it takes me to see them and get back to my office verifies. It's when they don't take up time with you and buy your product, that you need to worry.
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I look at it this way, you can build a transaction based
business or a relational business. With a transaction based business, you will get replaced more often and much fewer referrals. With a relation based business you will retain more business and get many referrals.
The only way to build a relation based business is by spending time with your prospects/clients.
Spend the extra time with them. It will pay dividends down the road.
business or a relational business. With a transaction based business, you will get replaced more often and much fewer referrals. With a relation based business you will retain more business and get many referrals.
The only way to build a relation based business is by spending time with your prospects/clients.
Spend the extra time with them. It will pay dividends down the road.
- 26,147
Sheesch! don't let the secret out. I love the transactional guys. I have built a good part of my business on their work.
OK,OK before you label me, who is the bigger ass the guy that sells um and leaves/abandons/orphans them or the guy that services them, does an agent of record change then sells them, their kids, their mom and that jerk brother-in-law that hates insurance.
Don't even get me started on how much I love Primerica.
I used to send one of the local RVPs thank you notes every time they go into one of my homes.</IMG>
- 7,790
- 298
WOW, yea, I agree with all these guys, the Senior market really shouldn't be your Career! It's true what Frank said about being in control, get the information you need... then be and "ear!" You know, they probably haven't seen or heard from their own daughter since church on Easter Sunday! Take time for them, if you do, they'll trust you and love you and REFER you!
