Why Can't I Access Hc.gov As a Broker?

Nov 21, 2015

  1. sam816
    Offline

    sam816 Super Genius

    Posts:
    205
    Likes Received:
    2
    My NPN is on Agent & Broker registration completion list for plan year 2016, at CMS enterprise portal says under "my access" my "existing roles" include FFM Agent/Broker. When I land on hc.gov from a carrier's portal, it prefills my username but when I put in the password it says incorrect, so I click on "forgot password" to reset but can't receive any email from hc.gov. Called them but they said they don't reset password for agent. What should I do?

    TIA.
     
    sam816, Nov 21, 2015
    #1
  2. TxOnline
    Offline

    TxOnline Guru

    Posts:
    519
    Likes Received:
    0
    State:
    Texas
    Reset your Agent Password at the CMS portal:
    https://portal.cms.gov

    You might have to give this password to the Carrier site, also.
    Depends upon the insurance company you are using for Direct Enrollment Pathway.


    ...
     
    TxOnline, Nov 21, 2015
    #2
Loading...