Wow NEW UPDATED Medicare Card Benefits...!

WC "bought" the PDP clients to market to them. They will hit them hard this AEP to move to their MAPD in house.

Agreed . . . and they will probably not hesitate to repeat that trick. AFAIK only one client was successfully tricked and enrolled in the WC HMO but never informed my client of the change until AFTER 12/7.

Client called me and I suggested filing a complaint with the CMS Ombudsman. Client switched back to OM + Medigap but it was not effective until 2/1/2024. Fortunately for her there were no claims in January.

I had a few other clients call or email about WC golden promise solicitations but they did not take the bait.
 
Is that Siri making the call.

Did the foreigner say "God bless you"???

This is disgusting. Some of my clients had similar calls last AEP. Some of the calls were from "Wellcare" (they have WC PDP)
My dad loved Siri, called her Sara.

He asked her one day, to be the funny guy he always is, where the whore houses were in Vegas. Siri told him that was inappropriate. LOL.

Your Siri remark reminded me of how silly he was....he loved that damn thing and would argue with me to switch to Iphone. I did and went right back to Android in 3 months.

Getting closer to AEP I expect the OM vs MAPD gonna amp up again. lol
 
Listening to the first minute of that video is enough to make my blood boil. My husband got Medicare a couple of years ago and somehow MY phone number got attached to it and I get those calls ALL THE TIME. Always the same crap. Sometimes I'll say yes, and wait until I get a real person, then ask them why they are calling me outside of annual enrollment, or ask them what SEP specifically they are are referring to (because that's the other one they use) or why they are calling when I never asked for a call...usually as soon as I start asking those questions, they hang up.

Some of them hang in there until I tell them what they are doing is illegal. One time I got a guy to tell me the name of the company, asked him if they always use the same phone number to call and he said yes (lie) and I told him I was turning them into CMS and he hung up.

Telling them to take your number off the call list is utterly pointless.

The worst thing is since they use different phone numbers every time, CMS can't track them or doing anything about it. I've literally called them back within a minute of them calling and get "this number is no longer in service". Every.single.time.

Also, there's literally no place for seniors to report these illegal calls. I've tried. I was all over Medicare's site and also googled several different ways to try and find out where I could lodge a complaint. I found one email address that I thought might have been the closest to it, sent them the name and number of the one company I managed to get the information from and never got a response or anything. I doubt anyone got it.

And that's the crux of the problem. CMS has all these rules and regulations that's supposed to help, and they cannot enforce them at all. So the the call centers do whatever the hell they want.

And seniors get to the point that they don't trust anyone, which makes my job harder. And then CMS punishes the independent brokers.

Lord, don't get me going. Argh.
 
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