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If you take the time to read the reviews and complaints on BBB site you will see that the company, Senior Leads, constantly belittles customers about being able to read English when the spelling and grammar would indicate that English is not natural for whomever writes the posts. There is NEVER an offer to refund or replace bad leads. I would stay far awayI had a very different experience. The only "bad" thing was that I got way too many leads ther first 2 days. But I contacted their support and within an hour, they had reduced my radius and reduced the lead flow. So far, 20 leads, 3 appointments (took me a while to contact every prospect), 1 client, 3 referrals from that client.