- Thread starter
- #11
She would just call and cancel the pending enrollment, you can't enroll someone into a plan they're currently a member of.
She could but does she have too
The reason I do the new app with my won clients because things did not go when I had one do that
It would not show in portal then we were told it is on there end, and will show
but kept having to call in not showing
till AEP was over and they did not have plan
But I am confused why I am aruging about this, It is stragne to me this is even being debated, I only thought it could be maybe they connect it to previous agent and I was not sure of that
But declined by duplicate?
My question to you is WHY are you saying it will be declined as a duplicated?
Has something changed?
What are you going on?