SEP COMMISSION UPDATE
An important change to Blue Cross Blue Shield of Arizona’s commission structure is coming. To help you plan accordingly, we wanted to get the details to you as soon as possible.
What is changing?
Beginning on May 1, 2016, BCBSAZ will no longer pay commissions on Special Enrollment Period (SEP) enrollments. A 0% commission rate will be applied to all Individual Under 65 (IU65) SEP policies with a 5/1/2016 or later effective date.
Are other carriers doing this?
Yes. As you may have seen, these types of adjustments are being done by other carriers as well, in Arizona and across the nation.
Will BCBSAZ still offer SEP enrollments?
Yes. However, in an effort to reduce expenses and tighten SEP loopholes, the enrollment process changed as of February 1, 2016. To enroll in a BCBSAZ IU65 health plan outside of open enrollment, Individual brokered and direct prospects must call BCBSAZ’s call center at 1-855-725-8329, Monday through Friday, 8 a.m. to 5 p.m. MST. This number should also be used to receive updates on submitted applications.
Brokers should contact the call center on behalf of a customer and complete the application over the phone. Customers should be aware that they will need to submit proof of the qualifying event before BCBSAZ can process their IU65 SEP application.
Any paper applications that were received prior to this notice will be returned to the member unless the application was accompanied with supporting qualifying event documentation.
We thank you for your understanding and continued support of BCBSAZ.
An important change to Blue Cross Blue Shield of Arizona’s commission structure is coming. To help you plan accordingly, we wanted to get the details to you as soon as possible.
What is changing?
Beginning on May 1, 2016, BCBSAZ will no longer pay commissions on Special Enrollment Period (SEP) enrollments. A 0% commission rate will be applied to all Individual Under 65 (IU65) SEP policies with a 5/1/2016 or later effective date.
Are other carriers doing this?
Yes. As you may have seen, these types of adjustments are being done by other carriers as well, in Arizona and across the nation.
Will BCBSAZ still offer SEP enrollments?
Yes. However, in an effort to reduce expenses and tighten SEP loopholes, the enrollment process changed as of February 1, 2016. To enroll in a BCBSAZ IU65 health plan outside of open enrollment, Individual brokered and direct prospects must call BCBSAZ’s call center at 1-855-725-8329, Monday through Friday, 8 a.m. to 5 p.m. MST. This number should also be used to receive updates on submitted applications.
Brokers should contact the call center on behalf of a customer and complete the application over the phone. Customers should be aware that they will need to submit proof of the qualifying event before BCBSAZ can process their IU65 SEP application.
Any paper applications that were received prior to this notice will be returned to the member unless the application was accompanied with supporting qualifying event documentation.
We thank you for your understanding and continued support of BCBSAZ.