Best FE for Tele

I am not familiar with Americo, or their system, but the number one thing an agent should consider with a carrier on the FE Telesales side is the ease or servicing their book of business.

Can you change a draft date of a customer with a simple click, or do you have to stay on hold for 15 minutes?

Also, you gotta have SS draft billing, or you will drown in chargebacks.
Americo allows voice signature for any policy changes. Even automatically includes the replacement form in the eapp if replacing. Which is nice because as you know most telesales carriers don't allow replacements over the phone.

Americo is definitely ahead of its time. The only gripe I have are their lower renewals on the Eagle product. But since the first year commissions are the highest in the industry I don't mind. I'd rather get paid more up front then over 10 years anyways.
 
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Even worse than that is when carriers allow voice signatures, but need wet signatures to make changes. I don't know if that is still a thing or not (it use to be), but no matter how cheap a product is priced, you wouldn't be able to provide the best service to your customers.

Yes there are still carrier that do this. And, yes, there are still IMO who are "experts in telesales" selling for them. :dull:
 
Americo allows voice signature for any policy changes. Even automatically includes the replacement form in the eapp if replacing. Which is nice because as you know most telesales carriers don't allow replacements over the phone.

Americo is definitely ahead of its time. The only gripe I have are their lower renewals on the Eagle product. But since the first year commissions are the highest in the industry I don't mind. I'd rather get paid more up front then over 10 years anyways.

What does street pay? FYC and Renewal.

I know I should know this, but I dont pay attention to alot of Americo talk.
 
Americo allows voice signature for any policy changes. Even automatically includes the replacement form in the eapp if replacing. Which is nice because as you know most telesales carriers don't allow replacements over the phone.

Americo is definitely ahead of its time. The only gripe I have are their lower renewals on the Eagle product. But since the first year commissions are the highest in the industry I don't mind. I'd rather get paid more up front then over 10 years anyways.

Sure hep c is level if and only if they haven't had or been treated for it within 2 years. However, if not having something in the last 2 years is the basis for which we shall list all the conditions a carrier takes, that list would increase 5000%.

If you say someone takes hep c level, it generally means they take it even if they have it now which americo eagle does not.

And name a kidney disease that isn't chronic.
 
Sure hep c is level if and only if they haven't had or been treated for it within 2 years. However, if not having something in the last 2 years is the basis for which we shall list all the conditions a carrier takes, that list would increase 5000%.
Now you're just trying to argue. There's a TON lot of carriers that ask have you EVER been diagnosed or treated for Hepatitis. The fact that Americo Eagle will even consider taking it after 2 years is in fact different.

If you say someone takes hep c level, it generally means they take it even if they have it now which americo eagle does not.
Not true. LBL requires that they have had it resolved or are currently in process of getting it resolved. & that's at a STD rate. & they will ask your client a ton of additional questions during the interview so it's not exactly cut & dry.

Transamerica pushed one of my clients to Graded that had Hep C but had been Hep C free for over 1 year.

I get you don't like Americo for whatever reason but you should at least give them some credit where credit is due.
And name a kidney disease that isn't chronic.
I had personally seen a doctor diagnose kidney disease then recommend a lower protein diet. Once the diet has been changed the tests didn't show any Kidney Disease. That is an example of non Chronic Kidney Disease.

Now I'm no doctor, so I could be wrong, but from what I've been told... Chronic would be when it doesn't ever go away.

If there was no difference between Chronic conditions & non Chronic conditions the carriers wouldn't specify. They spend millions in research on risk assessments. It's not by accident that they word things the way they do.
 
Now you're just trying to argue. There's a TON lot of carriers that ask have you EVER been diagnosed or treated for Hepatitis. The fact that Americo Eagle will even consider taking it after 2 years is in fact different.


Not true. LBL requires that they have had it resolved or are currently in process of getting it resolved. & that's at a STD rate. & they will ask your client a ton of additional questions during the interview so it's not exactly cut & dry.

Transamerica pushed one of my clients to Graded that had Hep C but had been Hep C free for over 1 year.

I get you don't like Americo for whatever reason but you should at least give them some credit where credit is due.

I had personally seen a doctor diagnose kidney disease then recommend a lower protein diet. Once the diet has been changed the tests didn't show any Kidney Disease. That is an example of non Chronic Kidney Disease.

Now I'm no doctor, so I could be wrong, but from what I've been told... Chronic would be when it doesn't ever go away.

If there was no difference between Chronic conditions & non Chronic conditions the carriers wouldn't specify. They spend millions in research on risk assessments. It's not by accident that they word things the way they do.

I don't dislike americo at all. I'm just pointing out falacies in what you said. If you say someone takes X condition level coverage most people would assume that would apply regarless of time. In your case, you should have said they take hep c after it's been 2 years. Those my friend are two very different things. You are right though about most carriers not putting a 2 year lookback on hep c. Most do ever in your life.

LBL does not require the client to have the hep c resolved. They merely want it under treatment.

You are wrong on these carriers in regards to how they word things. Transamerica for example is just one. Their UW guide says if CHF is resolved... they can say no to the CHF question. Well news flash, CHF can't be resolved. The same is true for COPD, yet tons of carriers say in the last 2 years... COPD etc (like RNA for example). They shouldn't say those things because they are impossible, yet they do.

The point is, these carriers regularly word their health questions in such a way that it's counter to reality.

Americo Eagle says chronic kidney disease which is 99.999% of the kidney disease cases you'll ever run into. So please lets play in the realm of reality here. When you see an app say kidney disease it means the chronic one which is 99.999% of the kidney disease cases you'll see.
 
LBL does not require the client to have the hep c resolved. They merely want it under treatment.
That's what I said. I said in the process of being resolved. :) You know underwriting pretty good!
You are wrong on these carriers in regards to how they word things. Transamerica for example is just one. Their UW guide says if CHF is resolved... they can say no to the CHF question. Well news flash, CHF can't be resolved. The same is true for COPD, yet tons of carriers say in the last 2 years... COPD etc (like RNA for example). They shouldn't say those things because they are impossible, yet they do.

The point is, these carriers regularly word their health questions in such a way that it's counter to reality.
I can agree with you that they word things in a way that is impossible sometimes. I think their reasoning is (in your Trans example) is that most agents will see the CHF wording & will choose to apply the client with Transamerica when Trans would have never gotten that business before. But I still don't think it's that way in every case. Doing so opens up a lot more risk for carriers. It works for Trans in this example because CHF is easy for them to spot with the prescription check.

Something like Kidney Disease is not something that would come up in the prescription check unless it was in fact Chronic. So Americo is protected either way. I don't think Americo, or any carrier, would word their questions a confusing way & take that extra risk. Unknowingly doing so would result in potentially millions of dollars lost in unexpected claims.

I can respect your view, though!
Americo Eagle says chronic kidney disease which is 99.999% of the kidney disease cases you'll ever run into. So please lets play in the realm of reality here. When you see an app say kidney disease it means the chronic one which is 99.999% of the kidney disease cases you'll see.
I suppose we can agree to disagree.

Most that I have ran into have been non chronic. But then again that could easily be the difference in our territory since culture has a strong effect on health.
 
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