Beware of Insurance Agents and Insurance Companies

jka49

New Member
3
Dear Sam,

I retired in June 2010 at the age of 60 years and got about Rs. 10 lakh as my retirement benefits which was my lifelong savings. I contacted a big and highly reputed investment company (Bajaj Capital Private Limited, Baja House, Nehru Place, New Delhi - 110 019) to suggest how to invest this as to get good returns. I told them that I do not get any pension and I am not in tax bracket. I was a layman at that time and I did not have any knowledge of investment schemes.

They sold me following 2 policies in July 2010 saying that I will get very attractive returns on them after 3 years -

1. Kotak Single Invest with a single premium of Rs. 1 lakh

2. Bajaj Allianz Group Unit Gain Policy with a single premium of Rs. 2 lakh

They made me invest the remaining 7 lakh Rupees in 3 ELSS Mutual Funds (3 lakh + 2 lakh + 2 lakh).

I did not get any 80C tax relief as I do not earn anything.

In August 2011, I received my annual Statement of Accounts for the above policies. To my horror, I discovered that Rs. 1 lakh in Kotak single invest had already depleted to Rs. 80 thousand and Rs. 2 lakh in Bajaj Allianz had depleted to Rs. 1.5 Lakh since they had deducted premium allocation charge and mortality charge which were never told to me. Premium allocation charge is a one-time charge and is equal to a hopping 10% of the premium paid. Mortality charge is about Rs. 800/- per month in Kotak Single Invest and about Rs. 1550/- per month in Bajaj Allianz. There are some other minor charges also. Service Tax is extra.

I do not need any insurance as I do not earn anything. If I die, my family, which consists of only my wife, will suffer no financial loss due to my death. I cannot return these policies before three years, i.e., before July 2013. By then, almost all of my 3 lakh Rupees will be lost mainly due to the mortality charge.

I asked the insurance companies to remove the insurance cover on my life and stop deducting mortality charge, but they do not agree. I tried to meet Bajaj Capital employee who sold these policies to me several times but he does not talk to me now. If it was a regular premium policy, I would have immediately stopped paying further premiums to prevent further loss. But they have taken 10 year's premium in just one go. I am badly trapped.


My lifelong saving is being robbed before my eyes and I cannot do anything.

I have learnt it hard way - "Never believe big Insurance Agents and big Insurance Companies". They will sell insurance policies to just anybody and everybody for their own benefit. These people sell policies even for a child in his mother's womb. They sell policies even for a dog. I came to know of a case in which insurance policies worth a crore of Rupees maturity value were sold to a 40-year-old rich unmarried woman who does not have any nominee.

J. K. Agrawal
 
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I have learnt it hard way - "Never believe big Insurance Agents and big Insurance Companies". They will sell insurance policies to just anybody and everybody for their own benefit. These people sell policies even for a child in his mother's womb. They sell policies even for a dog. I came to know of a case in which insurance policies worth a crore of Rupees maturity value were sold to a 40-year-old rich unmarried woman who does not have any nominee.

J. K. Agrawal

You don't seem to have any clue what you invested in. It was your mistake, not some big, bad insurance company.
Grow up, take responsibility.
 
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Dear tins,

Didn't Bajaj Capital knew that:

1) I am a retired person
2) I am 60 year old
3) I do not earn anything
4) I do not receive any pension
5) I shall be dependent on the returns which I get from my this investment

Why then they sold these policies to me? Because they knew that I do not know anything about investments. They took advantage of my ignorance to fill their pockets.

M/S Bajaj Allianz and M/S Kotak Mahindra also knew that I am a retired person of 60 years age. Application forms contain this information prominently. They also had a fair idea that, like most retired people, I may not be earning anything. Why, then, they sold these policies to me without even once asking me why I want to purchase such costly policies under the above circumstances having an assured sum of a hopping Rs. 15/- Lakh in which they would be deducting mortality charges as high as Rs. 800/- and Rs. 1550/- per month. Obviously, they wanted to take undue advantage of my ignorance about insurance business.

Even now, I am asking them to remove insurance cover from my life and stop deducting mortality charges. But they do not agree. Why? They will not lose anything, if they do this. I have already told them that these policies have been wrongly sold to me by their insurance agents, i.e., M/S Bajaj Capital. Instead of Single Premium policies, if these were regular premium policies I could have stopped paying further premiums to prevent further losses to me. Could have they forced me to pay more premiums? Since, they have charged full 10 years' premium from me just at one go, they are unrelenting knowing very well that I just cannot do anything.

I also requested M/S Bajaj Allianz and M/S Kotak Mahindra to reduce sum assured to Rs.1/- Lakh so that mortality charge is less. But they do not accept. I requested that life assured may be changed from me to my son, who is quite younger than me, to reduce mortality charges. But they just do not allow it.

Is this not irresponsible behaviour from 'big' insurance agents and 'big' insurance companies? Selling the policies without giving adequate and essential information to the customer? Without telling him what are the charges on the policy? Without telling him that the policy is not really meant for him?

J. K. Agrawal
 
jka,

Thanks for bringing this travesty to our attention. It is certainly reasonable that you take no responsibility for your financial decisions - ASSUMING you can find an insurance company or agent to blame it on who can't tell their side of the story.

Hang in there, we're on this! Justice will be served!
 
"a big and highly reputed investment company (Bajaj Capital Private Limited, Baja House, Nehru Place, New Delhi "


I get an email from New Delhi all the time wanting me to invest my money or claim money that is owed to me if I will just send them my banking info.
 
jak49?

I would suggest you seek relief from the entities in your home country, where you purchased the products from. There really isn't any advice or guidence that can be offered here as I don't think any of us know Indian insurance and investment laws.

Good luck.
 
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