Brain Tumor

[WinoBlues]

I think Prosperity has 2 agent support reps and maybe 3 customer service reps . One of worst service CO's around . I only use for De . They seem to ss draft well .

A client called yesterday to report a claim on her mother. Also got a call from a client that his wife died.

1st one - On hold for over 2 1/2 hours, they will mail forms in 7-10 days. The claims rep said once they have everything a check should be mailed in about 21 days. TransAmerica

2nd - he happens to live in Nampa, ID so he walked in the DC. I would expect he will pick up the check today. Due to Covid-19 delays it could be tomorrow.

If not the worst TA has to be in the running.

 

[Allen Trent]

1st one - On hold for over 2 1/2 hours, they will mail forms in 7-10 days. The claims rep said once they have everything a check should be mailed in about 21 days. TransAmerica

if a non-contestable claim, that is near criminal customer service after we have sold & bragged for decades that we are there at the time of need, prompt checks at funeral when everyone else is sending bills.

 

[adjusterjack]

You haven't confirmed that it was an acoustic neuroma aka vestibular schwannoma. Was it?

Showoff!

I've got one. I'm entitled.

 

[Tahoe Ray]

he happens to live in Nampa, ID

I know a few people moving there from where I live...I guess it's a cool city?

 

[WinoBlues]

Very close to Boise.

 

[Tahoe Ray]

Very close to Boise.

So guess I'd have to buy a big truck to move there?

 

[adjusterjack]

So guess I'd have to buy a big truck to move there?

Or rent one. Truck rental can be one way.