Broker versus Agent

Prospects and clients (ours at least) most certainly have a distinct definition of "broker", and they use it often. They equate it to someone who represents multiple companies, the same as mortgage broker. They use it, so we use it. This angle helps with getting rapport on calls as well, if they use "medigap", call it Medigap not supplement. Small but easy tricks to stay in their world, which is all they care about anyway.
 
Prospects and clients (ours at least) most certainly have a distinct definition of "broker", and they use it often. They equate it to someone who represents multiple companies, the same as mortgage broker. They use it, so we use it. This angle helps with getting rapport on calls as well, if they use "medigap", call it Medigap not supplement. Small but easy tricks to stay in their world, which is all they care about anyway.
I agree with that. But I rarely hear anyone say broker. Guess it just depends on the demographic.
 
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