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yeah he went through own insurance, lucky for full coverage. But they are trying to recover their deductible. which probably wont happen for a long time.
I just found it weird that they declined it, i wrote a few car washes under the same carrier and i was 100% sure they covered it through garage keeper.
They probably have the wrong coverage, opted out or agent sold the wrong out.
For the agent's sake, I sure hope he has something showing they declined the coverage.