CMS Disappears: No Live Call????

I had 2 referrals this week from navigators/exchange/whoever the heck is behind the scenes at the gov't.

One medicaid, one medicare. Neither spoke English well enough to tell me what was going on.

I politely told them I only deal with health insurance and referred them back to the exchange. I'm not even licensed for medicare.

I have absolutely no clue why they were referred to me. I get sending overflow to brokers, or legit carrier leads on compensated products, but it's strange to send a medicaid and a medicare (knowing I can't sell it) in the middle of the year.
 
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