Could This New HHS Education Effort Hurt Agents?

[taterpeeler]

You're 100% spot-on, Stuy119. The way the government words things, an explanation of "how insurance works", will indeed confuse most consumers even further. Particularly where they try explaining the various prescription levels.

Govt Speak: Beneficiary: Medicare Eligibly Person
Human speak: person, client, citizen, YOU

Govt Speak: Generosity; metallic plans in the ACA (you read it too)
Human speak: look dude, you can choose from 4 plans, gold, plat, silver and bronze... I will bet my left cut you will choose the silver plan.... sign here

 

[SecureHealth1]

This is all "noise".... If they pay enough comp the smart and experienced will win. We have been competing with every carriers consumer selling website and ehealth, uhealth, myhealth, yourmomshealth for years. Dont matter, people are impatient and dumb, they call my agency everyday all day and are still shocked and never knew they could be denied are have a rate modification etc...

 

[Ann H]

This is all "noise".... If they pay enough comp the smart and experienced will win. We have been competing with every carriers consumer selling website and ehealth, uhealth, myhealth, yourmomshealth for years. Dont matter, people are impatient and dumb, they call my agency everyday all day and are still shocked and never knew they could be denied are have a rate modification etc...

I agree with you. If I need a mortgage I use a professional not an online service. It's not that I can't figure it out on my own, I don't want to. I prefer the advice of a professional. Same with any complicated purchase from computers to accounting to real estate.

 

[FLM2]

I had lunch with a good friend yesterday-she has a Master's degree and is professional.

She had mentioned that she didn't understand what was going to happen with healthcare next year so I wrote a list of bulletpoints of what has already happened and what will happen next year and started to explain it-slowly.

After a couple of minutes she said, 'just tell me what to do when it's October' and then we changed the subject to something more fun.

The level of understanding amongst the public regarding not only their current health insurance, let alone the changes under ACA, is near zero.

I don't see any problem with reaching my own personal enrollment goal this year regardless of what any government agency does.

 

[bluediamond]

Agree with FLM I don't believe the govt website will hurt any of us. What I'm waiting for is for me to advise someone, give them all the information and possibly get as far as the rates, then them procrastinating and ending up signing up on the website healthcare.gov or over the phone and not remembering to give my id, then they call me and want help or explanation of the plan. Well over the years I have become not sympathetic to these people, I used to help them all that would sign up direct with Blue,I stopped a couple of years ago. My time is money and if they haven't made me any money I am sorry I don't help. If they want to be their own agent so be it.