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The client is supposed to call a toll free# to tell Coventry that they are dropping their MAPD plan. The # I was given is just the general # for Coventry. Has anyone tried to call Coventry. You're transferred constantly and the info they give isn't the most accurate. I can just imagine how this is going to work out. They should give a specific # for the client to call, like the underwriter handeling the case, but that would be too easy
Sometimes you lovem and sometimes you hatem. I've found them to be slightly less aggravating than Pyramid to handle problems with, but, they have excellent benefits in some areas for my clients.
It's not bragging on them much to say they are better than Pyramid. I've never found a company to be as difficult as Pyramid. In life insurance, Old Mutual comes close to being Pyramid.
All these companies have their good and bad. Some good outweighs the bad, some bad outweighs the good.