And those two are?They are no where near the number 1 FE company. That is their big lie though.
As for the FCGS, it's nothing but a gimmick. But here's the story, we pay within 24 hours of death. No death cert needed, we pay. So we will negotiate with the funeral home to get you the best rate because we pay within 24 hours we have leverage. Funeral home have to use any casket and cannot charge a handling fee so we will shit one to them if they won't cooperate.
Sounds like a plan if you don't know the whole truth. They do pay within 24 hours on non contestable claims. There's the rub. They won't do anything on contestable claims except maybe make a phone call and beg the funeral home to give you a deal. Which in turn only serves to piss off the people at the funeral home at an already bad time for the family.
They have absolutely no leverage with the 24 hours. Any funeral home in America can get paid within 24 hours on a non contestable claim simply by doing an assignment.
I drank the LH kool aid too. LH was my first true FE company I ever contracted with. I believed that crap too because I didn't know any better. I'm sure I told people that LH was number 1 because I was told LH was number 1.
15 years into being FE focused now and I can say that only 2 companies I've ever dealt with are worse than LH.