I just recently was certified on MD Connection. How do I put myself as client's agent?
It seems that once the application was started, there is NO place to put agent name as helper. I've called to MD Connection, and they told me that it should be done after client logged in but before start of application. Apparently, there is some question on top of the screen, but I do not see it.
Could anybody provide me sequence of steps, so I'll be able to see the question whether client used agent's help? PLEASE...
Also, I was told that any phone help from MD connection automatically disqualify me from agent's credit. IS THIS CORRECT? (I know this is NOT the case on Federal Exchange).
Thanks,
It seems that once the application was started, there is NO place to put agent name as helper. I've called to MD Connection, and they told me that it should be done after client logged in but before start of application. Apparently, there is some question on top of the screen, but I do not see it.
Could anybody provide me sequence of steps, so I'll be able to see the question whether client used agent's help? PLEASE...
Also, I was told that any phone help from MD connection automatically disqualify me from agent's credit. IS THIS CORRECT? (I know this is NOT the case on Federal Exchange).
Thanks,