AnnuityGuy63
Expert
- 56
Seriously, this company is the worst company to deal with.
I don't care about the extra 1 point they pay in commission.
I am constantly spending as much as 1 hour on hold in their Queue every time I call.
Not getting calls returned.
Constant complaints from clients.
Atlantic Coasts computers crashed for 10 days and they have nothing to say.
They are making basic math mistakes with no answer and not getting resolved.
I only used them because I was told to by the old FMO, obviously it was for their commission not mine.
The Director of the company is Kip Nelson and he never picks up nor does the CSR Supervisor Max Fitzgerald.
I normally try to put fires out with my clients but in the case of this company I will be escalating to the State dept of Insurance as this companies practices are unacceptable.
I don't care about the extra 1 point they pay in commission.
I am constantly spending as much as 1 hour on hold in their Queue every time I call.
Not getting calls returned.
Constant complaints from clients.
Atlantic Coasts computers crashed for 10 days and they have nothing to say.
They are making basic math mistakes with no answer and not getting resolved.
I only used them because I was told to by the old FMO, obviously it was for their commission not mine.
The Director of the company is Kip Nelson and he never picks up nor does the CSR Supervisor Max Fitzgerald.
I normally try to put fires out with my clients but in the case of this company I will be escalating to the State dept of Insurance as this companies practices are unacceptable.
