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Nonsense. It was an 8 year old battery. Unless someone cranked the engine for a godforesaken period of time without the engine starting the failure was not part of the collision. I've worked auto repair, collision repair, and insurance sales and claims. There is no such report that you refer to.When you submit your car to a collision repair company, they conduct a thorough inspection to assess the working condition of all components. They then prepare a detailed report outlining the status of each part. Once you've reviewed and signed this inspection report, they proceed with the necessary repairs. If you haven't received this report, there may be concerns about transparency, and undisclosed issues could be affecting your car.
Having a detailed inspection report is crucial, as it serves as evidence of the working condition of your car components, such as the starter of your car. If everything was reported as functioning correctly, you have a basis to claim those $1000 for any issues that arise which are earlier not present.
If your car insurance company is reputable, it's advisable to contact their customer support. Explain the situation, and if needed, reach out to the representatives who initially discussed the car insurance policy with you. They are likely to assist you, as customer satisfaction is crucial in the insurance industry. Remember, as customers, we contribute to their business, so they will definitely help us.