BADTROUT
Guru
the customer decides the process, not the lead vendor.
@Patrick Falcone this goes for any business. As @Abrasax is saying Failure has much less to do with the consumer being wrong, than the vendor...
If you can buy a home, a business, or a car... perhaps the largest investment anyone will ever make, and THEY can publish a price... then Joe Anythingforsaleontheweb can publish a price. Dont get stuck in the 2000's and end up tangled in your own I'll concieved paradigms.
By the way... I haggled my last car, home, and business purchases, but would never have bothered with any of them without a published price.