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Are you an insurance agent? If so, are you saying that the losses and claims of your clients affect you personally? Do the insurance companies keep track based on the agents who sold the policies? Doesn't seem very fair to me, as you have no control over how your clients conduct their daily lifes. Or are you supposed to weed out the clients first?
yes, an agent's loss ratio matters. everyone has a down year at times. it only takes about one big claim a year to blow up your loss ratio with certain carriers. companies understand that, and aren't too worried about it.
however, if an agent has a high loss ratio consistently year after year, companies don't like to see that at all. that can cause an agent to lose their appointment, or prevent them from getting new appointments.
in the eyes of the companies, loss ratio and retention rates are two of the biggest indicators of quality of business written.