Aren't you with fex ? I know most fex agents don't like them . Overall most agents like them . As far as price . Now that kskj is gone for most fex agents most ran over to polish falcons . But somehow a lot of fex agents writing cica who's rates are outrageous except for some smokers and sick people . So that leaves only family benefit with ok rates and the rest ( moo, am am , prosperity , sbli etc ) . Kskj had a wide gap between all CO's really . Now most in the same rangeAmAm is ok for smokers. But I've had them totally ignore my notation on the app that the customer won't accept "other than as applied for," and then mail the customer the graded approval letter before they even told me it wasn't approved level. I love those phone calls. This has happened a lot and causes a lot of extra legwork for me. Their online chat feature is excellent, but that's the best I can say about them.