Any agents have clients that actually use these services??? I get how it's used as a sales tool and how it can benefit the client IF they actually use it. My concern is that I have been in homes with people who have had the FCGS from their Lincoln Heritage policy and were infact FCGS members , but they had no idea that they were.(policy had been in place for about a year) The agent was a strong agent for Lincoln so I doubt it was a weak effort on his part in presenting FCGS. I have Monumental, American Memorial and AmCon. With my limited experience, I have yet to see client that actually uses these services. Since AmCon now uses Diginity, I thought there must be agents doing well with it. It just seems to me that if someone has waited until their 50s-80's to financially plan for their final expenses, chances are slim that they will take the initiative to sit down for 30 min to an hr and put on paper all of their pre planning ideas regarding their death. My other concern about the dignity planning is that where I live in Ohio, the closest funeral home that is in their network is over an hour away. I have not used these add on services to write a policy in the way that it is suggested to and so far I am doing fine without it. If I am missing the big picture here, I would love feedback.