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(Caveat, not an agent)
Is there fine print in the policies somewhere that expresses that action and explains the details?
How the Chronic Rider works will be fully explained in detail in the Policy Contract you receive when purchasing the policy.
You have 30-60 days in most states to review the contract once purchased, and decide if you want to keep it or not. You receive a full refund on premiums paid if you do not like the provisions of the contract and want to cancel. (called the free look period)
If you purchased one, just tell us which one and we can tell you how it works.