Well that is sad...I don't have a zillion clients . . . ask Don if you don't believe me.
But I do read the forums and other sources to know there are a lot of slacker agents who put in minimal effort to service clients . . . and a number complain about having to do anything, especially running an Rx report.
For the first 18 years or so of my career I was on the wholesale side of health insurance and brokers were my clients. If I had to put a figure on it, probably 80% were slackers who knew how to SELL the product but were practically clueless about how it worked.
I don't think things have changed that much in the last 20+ years.