MoO Medd Supp Question

[Frank Stastny]

I don't deliver the policy personally but I do check the box that says "send policy to producer" I do this because if you have the company mail out the policy it's not personalized at all. They just mail a policy which takes a philadelphia lawyer to figure out...plus they send a bunch of papers...privacy notice, marketing notice, etc.

Are you saying that you remove the "bunch of papers"?

It costs just a little more for you to take the time to put a cover letter just reiterating that they have Plan G or Plan F, it takes effect Jan 1 2010, they've already deducted the first month's premium and your next premium will be deducted on Feb 15th, etc, etc. etc. It takes an extra 5 or 10 minutes out of your day but it's helpful to the client to put the policy together, attach your business card, cover letter and go over what you helped them with. That way they don't just receive a packet of info that makes no sense to them. I always put a P.S. that your health card has been mailed out seperatley and you should be receiving it anyday.

I have made up a detailed receipt that I leave with them that has all that information and more in it.

A few days after I have written the app I send a detailed letter enumerating all of that information again. It is on very nice stationary with a hand written, personal message at the bottom. Receiving that letter puts their mind at ease that the policy is being processed and that they will have it in a couple of weeks.

Without that letter they will get anxious about the status of their application and feel uncomfortable if they don't have it as soon as they think they should.

After about 2 to 2 1/2 weeks I call the company to ask when the policy was or is going to be issued and mailed. As soon as I know I call my new client, tell them it has been issued and give them their policy number just in case the policy and ID card get delayed.

I then wait an appropriate length of time for them to have received it and I call again to confirm they received it and ask if they have any questions.

Not all companies send the ID card under separate cover.

 

[5pill]

"Oh, I sell Med Supps in the Missouri Ozarks. Instead of 50 year old Scotch, I frequently get offered five day old "white lightning". It's all good. What I don't drink I use to remove rust with."

Bring some of that shine down heah when ya'll come a huntin', an I'll bypass at 'ol trainin' fee. Gotta be better'n rancid, cold, java. Probly make me wanna holler!!!!!!

 

[insurance0707]

The original post was about Mutual of Omaha Medicare supplements. That is what I was responding to. When I receive it it's a big jumble of papers, the policy, a Mutual of Omaha folder that they can put everything in. I just organize it. I staple my business card to the folder, include a cover letter, then the policy, then the papers behind the policy. As I mentioned above, in my P.S. I let them know their health card has been mailed separately.

I like your follow up Frank, that's also a good way to do it. No, I don't remove the papers, just organize it a little better. Do you write Mutual of Omaha/United of Omaha in Missouri, if you've ever gotten their policy sent to you rather than the client you'd see it's kind of a mess.

The original post wanted to know if they should deliver the policy in person. That's kind of time consuming....you're probably better off just mailing the policy to the client.

 

[Frank Stastny]

I like your follow up Frank, that's also a good way to do it. No, I don't remove the papers, just organize it a little better. Do you write Mutual of Omaha/United of Omaha in Missouri, if you've ever gotten their policy sent to you rather than the client you'd see it's kind of a mess.

I've never had a MOO policy sent to me. I always have all policies sent to my new client. I guess I better begin having them sent to me if they are that much of a mess.

Thanks for the heads up.

 

[Norwayguy]

The original post was about Mutual of Omaha Medicare supplements. That is what I was responding to. When I receive it it's a big jumble of papers, the policy, a Mutual of Omaha folder that they can put everything in. I just organize it. I staple my business card to the folder, include a cover letter, then the policy, then the papers behind the policy. As I mentioned above, in my P.S. I let them know their health card has been mailed separately.

I like your follow up Frank, that's also a good way to do it. No, I don't remove the papers, just organize it a little better. Do you write Mutual of Omaha/United of Omaha in Missouri, if you've ever gotten their policy sent to you rather than the client you'd see it's kind of a mess.

The original post wanted to know if they should deliver the policy in person. That's kind of time consuming....you're probably better off just mailing the policy to the client.

I was the original poster and wanted to hand deliver this policy as well as their new final expense plan and I am glad I had both policies sent to me...The way the companies send them out is such a mess Bankers life wasn't anything spectacular but was better than this,,,,all my policies in the future will be sent to me to either remail after making it more presentable or for hand delivery.

 

[Yoda]

I dont do it, but the sharks who taught me how to play the med supp game would tell you the whole purpose of hand delivering the supplement is so you can get the client sitting down at the kitchen table so you can sell them a LTC plan. Like I said I dont do it because its just too hard core for me but the guys Ive seen do it have had tremendous success at it.

 

[Winter_123]

I was the original poster and wanted to hand deliver this policy as well as their new final expense plan and I am glad I had both policies sent to me...The way the companies send them out is such a mess Bankers life wasn't anything spectacular but was better than this,,,,all my policies in the future will be sent to me to either remail after making it more presentable or for hand delivery.

Bro, just keep in mind that in Maine it is unlawful to cross sell on a med supp appointment. So if you are offering final expense you have to navigate that little dance like an Esther Williams water ballet. I am sure you know that but there are so many regulations down in the bowels of these states I am just offering up a little reminder.

 

[motorcyclegogo]

The only companies that we have policies sent to us on are the ones that don't send you a copy of the declaration page. We like to have a copy of this on file in case the premiums increase too much in the future and we need proof for GI policy issues. MOO will email you a copy when the policy is mailed so there is no need to actually handle the policy with them. Back when we had the policy sent to us we found that in most cases the cards got to them when the policy got to us, maybe before, maybe a couple days later.

 

[Norwayguy]

Bro, just keep in mind that in Maine it is unlawful to cross sell on a med supp appointment. So if you are offering final expense you have to navigate that little dance like an Esther Williams water ballet. I am sure you know that but there are so many regulations down in the bowels of these states I am just offering up a little reminder.

That I know Winter....I don't need to cross sell on this appointment as I already have her investments,Final Expense and now Med Supp and we have dicussed and ruled out at this time LTC....But as I understand it since I am delivering the policy which is a seperate appointment from when I sold the Med Supp I could cross sell to final expense on this appointment....In This case I prefer to ask for an introduction face 2 face.

 

[Medicareguy]

Just recieved my clients Medd Supp in the Mail....Does MoO issue cards for the clients to use? Do they come under a seperate cover? Just need to know before I call the client to deliver this policy.

Why do you say MOO? MOO doesn't sell in most states because they could not hold a rate...you mean United World or United of Omaha. MOO is dead, just as the wild kingdom.