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Yes, things may be bad for a while. It might be partly because they are picking up all the admin work for other companies. Gerber, Woodmen/Assured life etc... Not sure what the connection is here but I'm sure there is one.
The bigger picture - and bigger challenge for the clients, long term, is that Mutual is the only one taking everyone with limited or no underwriting at all for Plan N. This will necessitate huge rate increases in the future with a captive audience that came to them based on adverse selection (sickest of the sick) that will be stuck... leading to the death spiral of increases for that group on Plan N.