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How would you handle the thread situation, do you ask them if they are on meds, or do you pull a Frank, and tell them to go to Walgreens and get a plan for themselves as far as Part D goes?
Don't pull on Frank, he doesn't like to be "pulled on".
I will help them if that is what they want, I just don't sell it anymore.
With all the CMS rules and regulations I feel I have way too much exposure and it is too limiting the way I sell insurance for me to have to worry about all the stuff CMS is making agents do. I became an independent agent to be independent, not to be CMS's butt boy.
Actually the prospects and clients who I have recommended that they go to places like Walgreens who do that are very appreciative as opposed to being put-off. I explain that I am not the expert on prescription medicine that their pharmacist is it makes perfectly good sense to them.
The problem that I have with the PDP program is that no agent can certify with every company offering a PDP plan. Consequently there may be a lot of agents only recommending the plan that they are selling and making a commission on. That may not always be the very best plan for their new client to take.
However, if they want me to I will look up their meds and make a suggestion that they select from the two or three that look the best. I let them choose, I don't say, "this is the best one".