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I fail to see how AL Williams has improved the industry. By all accounts, Americans are more under-insured now than before his arrival.
He improved it by making term more well known and forcing the life companies to develop competitive term products but I don't condone his sales tactics. I can't believe people are more underinsured today then in the 70's and 80's but if they are it's not because they can't afford enough coverage as was the case in the 70's and 80's.