- Thread starter
- #11
- 15,319
I agree but starting about 2/1, my ASAP leads had a zero ROI - in January they were almost 10-1.
I've heard similar stories from other agents who were producing good numbers.
Rick
Prospect Zone/ASAP Calling Your Leads
- Thread starter GreenSky
- Start date
I've heard similar stories from other agents who were producing good numbers.
Rick
- 868
Dont worry in 3 months the newbies that you speak of will be out of the business especially when they get scared about Obamacare.
Not on a recorded line. While it may not be admissable in court, more and more companies are recording their employee conversations "for training purposes" ha ha ha. Get her cel number and talk after work hours.
I've found the opposite...my PZ leads that I get for free through USPC have been better than ever. Anyone else notice that people who type their info for leads in all capital letters or all lowercase never answer the phone or result in a sale, while people who capitalize the first letter of each word usually pick up the phone and are easier to talk to/will actually call you back?
Read this thread for more eye opening information . . .
- Thread starter
- #16
- 15,319
I spoke with Jessie this morning. I will say that she always replies to questions so let's give her credit for that.
While she couldn't give me a percentage (or wouldn't) she did verify that leads are being called with an autodialer. I asked if 100% of the leads were caled and she said no. Well, are 50% called. No, it's less than 50%. So then do you call 49%. I can't give you exact numbers but they are less than 50%.
The calls are made by an automatic system (press 1 transfers). The outgoing message gives them a chance to press 2 to be taken off the list. If this happens, Jessie says the lead is not sent to agents. If they press 1 which means they would like to speak with an an agent, they are immediately hot transferred to a call center. She wouldn't tell me who their call center partner is.
Her "spin" on this was that agents were complaining that too many leads really weren't interested and/or could not be contacted. I said what I would have liked would be that I would receive the interested people along with the ones they could not reach.
I told her this was dishonest and unethical. She pointed out that since there is no contract, we have a choice to work with them or not. While this is not an exact quote she basically said that they have thousands of agents that they are working with who are apparently satisfied.
This is the first time I got a little upset with her. I asked her if she would be a pissed off if she was buying leads. She repeated that this is what agents requested.
That's right. I am happy that the people that can be reached immediately who want to buy insurance (the cream of the leads) are taken out of what we as agents can receive. As far as I'm concerned this is fraud.
Rick
(edited to remove what might not be an exact quote)
While she couldn't give me a percentage (or wouldn't) she did verify that leads are being called with an autodialer. I asked if 100% of the leads were caled and she said no. Well, are 50% called. No, it's less than 50%. So then do you call 49%. I can't give you exact numbers but they are less than 50%.
The calls are made by an automatic system (press 1 transfers). The outgoing message gives them a chance to press 2 to be taken off the list. If this happens, Jessie says the lead is not sent to agents. If they press 1 which means they would like to speak with an an agent, they are immediately hot transferred to a call center. She wouldn't tell me who their call center partner is.
Her "spin" on this was that agents were complaining that too many leads really weren't interested and/or could not be contacted. I said what I would have liked would be that I would receive the interested people along with the ones they could not reach.
I told her this was dishonest and unethical. She pointed out that since there is no contract, we have a choice to work with them or not. While this is not an exact quote she basically said that they have thousands of agents that they are working with who are apparently satisfied.
This is the first time I got a little upset with her. I asked her if she would be a pissed off if she was buying leads. She repeated that this is what agents requested.
That's right. I am happy that the people that can be reached immediately who want to buy insurance (the cream of the leads) are taken out of what we as agents can receive. As far as I'm concerned this is fraud.
Rick
(edited to remove what might not be an exact quote)
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- 868
While it may not be fraud it is definitely misleading and does lower the potential contact rate of leads that you buy.
- 186
So are you saying that people who press 1 and speak to their call center first are then sold to agents like us afterwards? Or are they selling only the people who didn't answer on the first attempt to us?
- Thread starter
- #19
- 15,319
Jessie just sent me an email and corrected me that the leads do not go to a call center but directly to agents who have contracted for live transfers.
I see no real difference in this. We are still getting screwed.
Rick
I see no real difference in this. We are still getting screwed.
Rick
- 868
In a sense I suppose yes, does that mean all the lead companies offering live transfers are doing the same thing?
