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I am in San Diego, and the feedback I get from my Mercury clients who have had claims is very positive. I used to be a claim rep for State Farm so I have some perspective. Also, when they settled my wife's total loss, they offered more for the vehicle than I had determined the ACV to be. There will always be someone who is unhappy with their claim experience no matter what company, but Mercury seems to settle claims very fairly and promptly. Mercury's rates are competitive, and most of their agents also write for other companies as well so they can shop it if rates go up or you are unhappy for some reason. My 2 cents...
If you're having trouble with some insurance companies try to apply a new company and get a very affordable auto insurance. visit