Question about PDP commission

jack3454

Guru
254
Not sure if anyone knows the answer to this, but I submitted a AEP enrollment for a Cigna PDP, from Humana in the beginning of AEP. Now the client calls and tells me they're on two more meds, and comes to find out the previous Humana plan is actually back to the #1 spot for the client. Would I get a commission still after changing back to original plan? Or because the member would be moving back to the same PDP plan for 2025 would that negate the commission. I was not AOR for original plan. Thanks.
 
Not sure if anyone knows the answer to this, but I submitted a AEP enrollment for a Cigna PDP, from Humana in the beginning of AEP. Now the client calls and tells me they're on two more meds, and comes to find out the previous Humana plan is actually back to the #1 spot for the client. Would I get a commission still after changing back to original plan? Or because the member would be moving back to the same PDP plan for 2025 would that negate the commission. I was not AOR for original plan. Thanks.

No commission, I hope you sold this guy a supplement!
 
Not sure if anyone knows the answer to this, but I submitted a AEP enrollment for a Cigna PDP, from Humana in the beginning of AEP. Now the client calls and tells me they're on two more meds, and comes to find out the previous Humana plan is actually back to the #1 spot for the client. Would I get a commission still after changing back to original plan? Or because the member would be moving back to the same PDP plan for 2025 would that negate the commission. I was not AOR for original plan. Thanks.
Hopefully you sold him a Hospital Indemnity plan that pays for a stay in the nursing and ER visit and ambulance.
 
I don't believe Humana is paying for new PDP enrollments anymore, so no. Don't even bother with the PDP headache. No pay? Just tell them to call the company. The company can use their own resources, and have their own time sucked up with being bothered with it and servicing it, since some of them feel we aren't important. Don't empower them by working for free. Make sure you tell the client to have the company run all of their meds again.
 
I don't believe Humana is paying for new PDP enrollments anymore, so no. Don't even bother with the PDP headache. No pay? Just tell them to call the company. The company can use their own resources, and have their own time sucked up with being bothered with it and servicing it, since some of them feel we aren't important. Don't empower them by working for free. Make sure you tell the client to have the company run all of their meds again.

Doing more and more of this.

I made a video showing people how to shop on their own but a small percentage did it.

One daughter did it then called me just to double check, I double checked because her mom my client is one of the coolest ladies on planet Earth. I checked and they were way off.

Maybe next year - Skip the video walk thru and just list the plans, premiums, and carrier phone numbers.
 
In my letter and email I included the instructions.

They still called in and I did a ton of PDP reviews. Told a bunch to drop Silver script and pick up WC - gave them the WC Phone #.

Working to lose money!

Around the 10th of Nov got very tired of it and started asking, "did you read in my letter and email about the video and how to do this on your own?"

Surprise surprise lazy clients don't want to do it on their own when they can just call Scott to do it for free. And no, it's not that they can't - every single one who has called for PDP did not even try on their own.

Next year we probably will be in the same boat. Very little PDP $. I have better things to do with my time.
 

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