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From my data I've noticed telesales agents running at about 15 percent lower compared to the same product sold in the field.
I think DigitalBGA has data showing their agency's telesales persistency is as high or higher than tradition F2F agencies with the same carriers, e.g. LBL DBGA compared to LBL F2F Agency.
Telesales or F2F, the better trained agents will have higher persistency than the new recruits who were simply thrown against the wall to see if they'd stick or not.