Report: Top Health Insurance Provider Tells Employees Not To Hire White Men

110% sarcasm.

Lol, yeah, it's hard to tell online. There are lots of different people on here, and I can't really read facial expressions or tone of voice through text - obviously.

The media has mostly ignored it, but I've heard some really scary stuff about what was happening recently with a type of racially motivated forced form of socialism.
 
Lol, yeah, it's hard to tell online. There are lots of different people on here, and I can't really read facial expressions or tone of voice through text - obviously.

The media has mostly ignored it, but I've heard some really scary stuff about what was happening recently with a type of racially motivated forced form of socialism.

One of my co-workers is from there, he's told me enough for me to expedite my gun, ammo, and armor buying from my original timeline in case we're headed that way.
 
Yeah, that's bullshit, if you're only thinking black folk are getting the benefit of the doubt. I walked out of Anthem after carrying a start up department for most of the year in 2020...and by 'carrying,' I mean I was the supervisor, manager, and shadow director as the white man they hired to run our department from HPOne wasn't even licensed. The fucker once IM'ed me "What is ESRD?" after a CSNP manager in California was acting a damn fool for one of our guys in Tampa disrenrolling a CSNP member. He knew jack shit, and wasn't interested in learning jack shit...only kissing his boss's ass. His boss, the VP of sales there, doesn't know much of shit either. That clown isn't licensed either.

We were the "Inside Sales and Retention Team." We were all hired by the Tampa Sales Manager. The 'director' wasn't bought on until our training had already started. We were supposedly the dream and vision of Big Gail Boudreaux herself. I was originally hired as an agent, but due to having no one else getting paid to do it capable of leading, I became the de facto leader.

So pretty much any incoming call we had was from a pissed off member looking to get off our plan. Our job was to keep them on our (mostly shitty) plans. I trained the vast majority of that team on election periods, how to read SOB's and EOC's, soft presentation/sales/phone skills and even on the claims and white glove customer service side...which, having only been an agent at Humana before, I had to learn on the fly.

So we're at the most sensitive nexus of sales and customer interaction for a massive Fortune 35 company...and the top two people aren't even licensed. I honestly don't even know how this is compliant, seeing how the CMS marketing guidelines say that CSR's have to let members know when they're being transferred to licensed sales agents. They didn't call us agents when transferring...they called us either "The Loyalty Team" or "The Member Advocate Team."

The claim was they didn't have the budget for any other leadership positions due to the COVID shakeup. They gave me two bonuses totaling 5k for running shit and paid me monthly at 100% of the commission goal for our position ($1,495), along with my base. Anyone being honest will tell you they got a helluva deal.

I was the point man in meetings between departments...often being the guy who spoke for us when everyone else on the Zoom (well, Microsoft Teams Meetings in this case) was a manger or director in their respective departments.

I was the point man when directors, managers, even VP's needed something. They never ran it past ole' Monkeyboy in the director's spot once they realized I was the one who actually got shit done. Even the 3rd party contractors such as GoHealth would call me...and if they called him, he'd call me to figure it out.

On the weekends and late nights, I took calls from agents (and Anthem personnel in other departments that had duties that intersected with ours) and handled everything from training, to customer callbacks, to being a freaking life coach.

All the while, the white man they hired to be the 'director' did nothing. It was to the point where literally anyone who wasn't afraid of the consequences was openly asking "what does he do?"

Multiple directors who I dealt with and sales managers went to bat for me and said there's no way the manager job should not be mine, as I had been doing that and more for nine months.

The monkey in charge gave it to a white lady from the Mason, Ohio office who had only been on the claims side recently, although she's at least licensed. The feedback I'm getting is that she barely knows more than his dumb ass. He actually wanted me to train her up. So now I'd be reporting directly to two dumbasses less qualified than myself.

To this day, they will say I'm one of the best they ever had there, if they aren't afraid of the fallout from offending the sensitive oafs in charge. If someone who worked with that department saw this post, they'd know exactly who I am. Agents of all colors still call me and wonder why I haven't sued for discrimination. Other qualified minorities have been getting passed up on leadership positions as well.

Hell, agents have expressed interest in leaving there and working with my agency, once I feel confident we can make sure they're fed.

Of the seven minority males hired out of the 20 initial hires, only one bilingual Hispanic male is still there. Five black males and one Hispanic male left. Four of the six left due to differences with the monkey in charge. The two others were monkeys themselves...one just didn't take the job, or life in general, seriously enough. The other was a kissass to the bosses who treated customers and 3rd party partners like shit, and only got fired because he was dumb enough to hang up on a 3rd party CS rep from GoHealth who had the member on the line. So in practice, he hung up on a member, no matter if that was his intention.

The 'director' loved him only because he was the perfect snitch, reporting everything back that the agents were saying about the 'director' in what was assumed confidence.

So no, qualifications, hard work, and capability isn't enough for us for the most part. Stop playing that victim card...we're getting fucked over at least equally, but more than likely more royally than you imagine you are.

You crack me up! I was also an Anthem employee, so I too know the drill all too well. I've been getting out more to Agent events now that we can and have received a lot of compliments as to the way that they were treated and helped when I was there. When they were introducing a new Partial Dual product I had to point out to their Medicaid management team that Partial Duals could not be verified in Texas, which was a shock to them!!- lol. You would think that they could have done some homework? The kiss ass manager ran with it and acted like it was he who even brought it up in the first place. I resigned shortly after that.
 
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