Search & Save Provider Filter Function

[Chazm]

It's slow when you type in a clients name, zip code, county, and enter. Once you input that info it takes a while just to load the tabs up top that say provider search, drugs, etc.

In other words, I'm not having a hard time searching doctors or meds. I'm having a long wait just to be able to input it.
Also, I don't use the new doctor function. It sounded like a good idea at the time but it's still buggy for me.

 

[scottnichols]

Our system takes its data from the best vendors in the industry. Connecture for MA plan, drug, and pharmacy, Zelis for provider and facility from the carrier servers, CSG for Med Supp and Ancillary. We have to wait on their servers and this can be slow at times based on their traffic. We recently purchased new servers on our end to improve speed on our side to get the data to you faster once received.
There are some things agents can do to help on their side. Clear your cache. Make sure to close tabs left open and unused.
We will continue to work on this, but we are at the mercy of our vendors.
The new provider filter has gotten much better and is no longer "buggy"

 

[Special Agent]

I'm glad that one of our S&S subscribers told me about this Forum. I'm happy to be on it and to see agents comments about our agent built and serviced Medicare system & integrated CRM; Search & Save.
I appreciate the kind words about us in this post but need to clear up some misconceptions.
The new PROVIDER FILTER
This all boils down to a question of do agents want accuracy or speed?
Background:
Up until our creating the first and finest PROVIDER SEARCH ENGINE in the industry, agents were (and still are) using systems from the other Medicare systems with SCRUBBED PROVIDER & FACILITY DATA.
The other systems use web crawlers, hard copy directories, PUF (public utility files) for PROVIDER & FACILITY DATA.
They are rarely ever updated except annually (if then).
Agents do not trust them and (for the most part) do not use them.
In 2019 we connected with the worldwide leader in PROVIDER & FACILITY DATA; ZELIS.
Zelis gets its data from the carriers servers and it is routinely updated. It is so accurate that it is more accurate and updated than the carrier sites!
A Real First!
When we created the PROVIDER FILTER we did something that no other system has ever done before.
We took the best Medicare Advantage plan, drug, and pharmacy data from Connecture and filtered it with the finest & most accurate provider and facility data from Zelis, thus giving agents the most accurate quote possible and saving them a ton of time.
Why does it take so long?
The PROVIDER FILTER looks up ALL the H-CODES for each provider entered. Some providers take a few plans and some take thousands. The time it takes to look up this information on each doctor can be short or long, but overall it sure beats doing this task manually.
When this subscriber sent in a support ticket on this issue we became concerned. We tried to replicate the event to see what was going on.
Nine providers is quite a bit and I'm not surprised it took time, but almost 24 mins?
We could not replicate it as it took way less time than that.
We are not disputing that this happened at all, but we could not repeat it.
One thing we noticed is that if you have a bunch of tabs opened on your web browser, it can effect the return of data. The browser is holding all the saved data in all the open tabs. It fills the cache and slows their computer down for the end user. The computer is working twice as hard and it will slow down the data return on the users end.
If you are using an older computer or tablet this can be an issue so maybe check to make sure you have closed out of tabs to give your computer the ability to handle the data load request.
Please consider checking out Search & Save with a 30-day free trial and no credit card required. Go to searchandsave.org to learn more

Does this also search the mental health networks at the same time.The only thing i see for filters that might include mental health is counseling>

 

[goillini52]

Does Scott Nichols have a profile on the forum?

Yes.

 

[DonP]

I've never seen anyone with 18 drs and hospitals . This aep all clients I'm moving to new carriers I'm making them call all there drs with the top 2 plans I'm recommending. I tell them exactly what to ask . Do you take " United Healthcare Medicare advantage ppo in 2025" . I want them to hear directly from the drs office so they never can say I told them they were covered . How the hell can you use search and save during an appointment real time taking 20-30 mins to find drs ?

 

[Chazm]

I've never seen anyone with 18 drs and hospitals . This aep all clients I'm moving to new carriers I'm making them call all there drs with the top 2 plans I'm recommending. I tell them exactly what to ask . Do you take " United Healthcare Medicare advantage ppo in 2025" . I want them to hear directly from the drs office so they never can say I told them they were covered . How the hell can you use search and save during an appointment real time taking 20-30 mins to find drs ?

I have had a max of 7 doctors so far. She competed my Retireflo link so it wasn't so bad entering into S&S. I use their old provider lookup which is superior to me.
I only allow a 30 min phone call so I was able to look up her 7 doctors, meds, and sent her two options in under that 30.

 

[scottnichols]

I have had a max of 7 doctors so far. She competed my Retireflo link so it wasn't so bad entering into S&S. I use their old provider lookup which is superior to me.
I only allow a 30 min phone call so I was able to look up her 7 doctors, meds, and sent her two options in under that 30.

You may want to check out the Search & Save PURL first of the year. It will be able to save you the money you are spending on that Retireflo!

 

[Chazm]

You may want to check out the Search & Save PURL first of the year. It will be able to save you the money you are spending on that Retireflo!

I used it last year and it wasn't mobile friendly. Has that been fixed yet? If so, I'll definitely give it another go.

 

[ValeRosso]

I've never seen anyone with 18 drs and hospitals . This aep all clients I'm moving to new carriers I'm making them call all there drs with the top 2 plans I'm recommending. I tell them exactly what to ask . Do you take " United Healthcare Medicare advantage ppo in 2025" . I want them to hear directly from the drs office so they never can say I told them they were covered . How the hell can you use search and save during an appointment real time taking 20-30 mins to find drs ?

Honestly, after speaking with hundreds of CSRsover time, I don't even trust what they say most the time, or they flat out dont know the answer.These people arent trained on insurance. Asking your clients to call their providers and see which carriers they're accepting is a wild concept to me, but to each their own.

 

[sman]

I've never seen anyone with 18 drs and hospitals . This aep all clients I'm moving to new carriers I'm making them call all there drs with the top 2 plans I'm recommending. I tell them exactly what to ask . Do you take " United Healthcare Medicare advantage ppo in 2025" . I want them to hear directly from the drs office so they never can say I told them they were covered . How the hell can you use search and save during an appointment real time taking 20-30 mins to find drs ?

She moved from Georgia to North Carolina so she listed her Georgia doctors as well. Along with hospitals in both Georgia and North Carolina. Plus, she's got some serious health issues and needs multiple doctors. It would certainly be easier if she only used doctors in North Carolina. And I suspect that will eventually happen. But she wanted to make sure she could come back to Georgia and see any of her doctors if need be.

If you are going to use S&S during an appointment you use the provider search tab and NOT the provider filter tab. The provider search tab is very quick. The only downside is it lists every single plan the doctor is in so the list can be long at times. But you can look up 5 doctors on that tab within a few minutes.