First let me say I really like S&S. However, the "newer" provider filter they added a few months back is insanely slow. The more doctors you add to one person, the slower it gets. I just entered 9 doctors for a client. I decided to time it from start to finish. It took 23 minutes and 41 seconds. There's just no way to work like this. I don't pretend to know anything about programming, but certainly there is a way to speed that process up. The drag and drop function is clunky. And if a PCP has multiple locations and their box is long, it then makes it difficult to drag a Specialist to the appropriate box.
My recommendation to everyone out there during AEP, you might want to use Provider Search instead of Provider Filter if you don't already have their doctors listed in Provider Filter. The Provider Search function moves much quicker. I like how the Provider Filter works in that it shows on each plan how many of the doctors listed are in network, but again, if you are having to enter their doctors during AEP, you are going to beat your head against the wall and get far behind on your work load.
Good luck out there during AEP. It's going to be a crazy time this year.
My recommendation to everyone out there during AEP, you might want to use Provider Search instead of Provider Filter if you don't already have their doctors listed in Provider Filter. The Provider Search function moves much quicker. I like how the Provider Filter works in that it shows on each plan how many of the doctors listed are in network, but again, if you are having to enter their doctors during AEP, you are going to beat your head against the wall and get far behind on your work load.
Good luck out there during AEP. It's going to be a crazy time this year.