Probably what's most needed is brass balls!
those who successfully sell ltci over the phone/internet are not hard closers--no brass balls required.
focus on customer service wins.
mrsed
Selling LTC Online: Whats Needed?
- Thread starter CALTCAgent
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- long term care
those who successfully sell ltci over the phone/internet are not hard closers--no brass balls required.
focus on customer service wins.
mrsed
Arthur Rudnick
Guru
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Most of the people that I sell over the phone have been looking into LTCi and are better informed.
There is also much less pressure for the prospect. They would prefer to have a phone conversation then have an "insurance guy/gal" sitting in their living room.
The only folks that I have personally sold over the phone reside out of state and are referrals from my policyholders.
I sell 55% of my prospects face-to-face with direct mail marketing and about 85% with referrals over the phone.
There is also much less pressure for the prospect. They would prefer to have a phone conversation then have an "insurance guy/gal" sitting in their living room.
The only folks that I have personally sold over the phone reside out of state and are referrals from my policyholders.
I sell 55% of my prospects face-to-face with direct mail marketing and about 85% with referrals over the phone.
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Do you use a "screen share" technique to illustrate quotes, etc., with the referrals?
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Arthur Rudnick
Guru
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No I don't, but many agents that I know do use one.
I basically give my face-to-face presentation on the phone.
I basically give my face-to-face presentation on the phone.
I do not use a screen share either, but I have been thinking about it. Or at least thinking about learning about it.
Love to have someone share with me an example...will trade leads for food....
Love to have someone share with me an example...will trade leads for food....
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...will trade leads for food....
Best chuckle I've had in a while. Thanks!
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Why & What do you prefer?
I prefer listening to what they have to say instead of forcing them to listen to what I have to say.
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Mr_Ed, you are a very wise man.
