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Yep, that's what I thought - we're talking about completely different people.
The Med Supp and Med Supp with FE (combo apps) are administered through a TPA in Tampa - that would be the great folks we've been dealing with. Like I posted earlier, they got their life side's act together since the old days but we're not dealing with the FE-only life side, anyway. Watch the company's webinar that you can see a replay of here. It explains the changes that occurred in 2009, including the new final expense product line that came out in January, 2010.
Imagine going into a sandwich shop three years ago and getting horrible service, then you drive by today and see a sign that says, "New Management" and the same location is now a seafood restaurant you're hearing rave reviews about from your friends. You refuse to check it out because, back when it was a sandwich shop, the sub-maker was rude.
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You are correct. The Sentinel Security Life people I am speaking about are at their HO in Utah.
>>Like I posted earlier, they got their life side's act together since the old days but we're not dealing with the FE-only life side, anyway.
Last attempt to get service for a client was about 3-4 months ago. Status Quo. They suck!
>>Imagine going into a sandwich shop three years ago and getting horrible service, then you drive by today and see a sign that says, "New Management" and the same location is now a seafood restaurant you're hearing rave reviews about from your friends.
As long as they did not keep the same cooks that gave me Ecoli food poisoning.
I do not do med sups (yet) so it must have been a different office. But I am a Professional Life Insurance Agent, so it was not a good match for me or my clients. I have other choices.
dubya4472 must have spoken to the same people. I was answering his post.
I am not trying to cause any grief. It is better for me if other agents write Sentinel Security Life anyway.
If it is a different company, serviced by different people, I wish them well.