Sold Car After Inspection/before Getting Paid by Geico..now They Wont Pay.

[Accelerated]

since off topic -
is adjuster more fun than an agent? i think adjuster has business automatically and agent has too look for business

You get more exercise as an adjuster, and it's fun so long as you do not fear heights, pit bulls, irate insured's or difficult claimants.

I cannot speak to being a staff adjuster, but as the owner of an independent adjusting firm, I can most assuredly tell you that we independents do not have "automatic" business. We may market less leads than agents do, but when we do market, we are essentially trying to convince a carrier that our service is good enough to justify rocking the boat and making the switch. Think of it as similar to being an agent who is going after that whale of a commercial account that you would consider giving appendages to sell it successfully. The difference is that it is that way with every attempt to market on the adjusting side of things.


For perspective, I saw this somewhere on an adjuster site and copy/pasted it:

To be a claims adjuster, one must possess detailed understanding of all types of insurance policies as well as electricity and engineering, physics and plumbing, chemistry and contracting, mechanics and manufacturing, science and shipping, bookkeeping and banking, real estate and retailing, horse-trading and human nature.

An adjuster must be sympathetic, compassionate, and understanding of the insured's traumatic situation. It is considered most helpful to have several graduate school degrees.

An adjuster must be a mind-reader, a hypnotist, and an athlete.

An adjuster must know the exact price of everything from a silicone chip to a supertanker, from a shoe string to a skyscraper.

An adjuster must know all, see all, and tell nothing.

It is extremely useful to have the ability to be in several places (minimum of six) at same time.

It is essential to be able to arrive at a settlement that can perfectly and equally satisfy the claims manager, the supervisor, the office manager, the home office department, the general agent, the local agent, the state insurance commissioner, the insured, the claimant, the occupant, as well as a wide variety of neighbors, friends, relatives and acquaintances."

If you, or anyone you know possesses these qualities, please have them send me a resume. I would love to talk to them.

 

[winnersgetdinners]

Because it happend while you were insured, they are responsible

 

[Milkman1265]

isnt that the whole point of "occurrence vs claims made" you had insurance when it occurred so it should be covered.

 

[FullAuto]

since off topic -
is adjuster more fun than an agent? i think adjuster has business automatically and agent has too look for business

Fun? It kind of depends on what you enjoy. IMO, It's much more fun being an adjuster, but the money is much better as an agent. The big money adjusters are the CAT team guys that go all over the country. I'm a local staff guy. I get my claims emailed to me, keep my company car at home, set my own hours, wear jeans, tennis shoes and untucked polo shirts. My shirts don't have a logo (though I do own some that do) and my car is unmarked. I see my boss once per quarter for a team meeting. I'm a technical employee. I'm paid to be right. They want me to be nice, but they pay me to be right. I've heard from other staff adjusters they are under pressure to keep claims costs low, cut corners, lowball when you suspect someone will be cash settling, etc. My company is nothing like that. I actually asked during training when they were going to teach me cut throats like people think of adjusters doing. I was told to always pay what we owed and never try and save the company money. It's someone else's job to adjust rates based on claim payouts. Be accurate. And the few years I've been there, there has never been any pressure to do anything unethical or shortcut anything. We get a lot of freedom. I love it. I just wish my pay was doubled.

 

[Sales71]

Fun? It kind of depends on what you enjoy. IMO, It's much more fun being an adjuster, but the money is much better as an agent. The big money adjusters are the CAT team guys that go all over the country. I'm a local staff guy. I get my claims emailed to me, keep my company car at home, set my own hours, wear jeans, tennis shoes and untucked polo shirts. My shirts don't have a logo (though I do own some that do) and my car is unmarked. I see my boss once per quarter for a team meeting. I'm a technical employee. I'm paid to be right. They want me to be nice, but they pay me to be right. I've heard from other staff adjusters they are under pressure to keep claims costs low, cut corners, lowball when you suspect someone will be cash settling, etc. My company is nothing like that. I actually asked during training when they were going to teach me cut throats like people think of adjusters doing. I was told to always pay what we owed and never try and save the company money. It's someone else's job to adjust rates based on claim payouts. Be accurate. And the few years I've been there, there has never been any pressure to do anything unethical or shortcut anything. We get a lot of freedom. I love it. I just wish my pay was doubled.

What company is that good in Claim? or what company you work for?

 

[FullAuto]

What company is that good in Claim? or what company you work for?

A BIG one.

PM sent.

 

[blue_wynd]

A BIG one.

PM sent.

Can you send it to me too? Thanks.

 

[Accelerated]

What company is that good in Claim? or what company you work for?

A lot of carriers (read: most of them) are like that. Each and every carrier that I have dealt with state that the goal in claims is to indemnify the insured. They want to pay every nickel that is due; they simply do not wish to pay a nickel more than is due. Yes, they may groan when a large loss or a catastrophe occurs, but they don't try to short the insured.

I could speculate as to the reasoning for this "cut throat" stigma that seems to plague adjusters, and I would likely end up laying the origins at the feet of agents who are too gun shy of E&O claims to properly explain policies and coverage to their insured's, but that would bee a different thread altogether.

 

[seanmcn]

Thanks for all the great replies (and best wishes for OK).. I'll follow up with the results when there is something to report.

 

[VolAgent]

I could speculate as to the reasoning for this "cut throat" stigma that seems to plague adjusters, and I would likely end up laying the origins at the feet of agents who are too gun shy of E&O claims to properly explain policies and coverage to their insured's, but that would bee a different thread altogether.

You'd be missing two other responsible parties then, the person who suffered the loss and attorneys. Let's face it, any time we don't get exactly what we want, the natural tendency is to blame the other party. Also, attorneys run ads all day long talking about how the insurance company is going to try to cheat you on a claim.

Obviously, pain and suffering and lost wages is a bit more subjective than physical damage. But if you listen to the ads, you would think the insurance company is going to pay you a 10th of what you are owed. Fortunately I don't have first hand experience with it.