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No I just mentioned that I had Windows 7 on my computer while talking with her.
There are several things SofN needs to do if they want to compete in the FE market.
#1 is to include the membership in the premium. I hate to make a sale and then add "Oh by the way there is a $24 fee that must be paid ".
#2 is to let agents complete the PHI at the time of sale. Last week I had to go back by a home because the company had not been able to make contact with him. The rep asked me to leave the house. I stepped into another room and she asked the guy if I was in the house so I had to go outside and wait. It only lasted 5 minutes so they didn't ask him many questions. Ridiculous.
#3 is to speed up the process. When you submit the app it takes about a week for them to review it and order the PHI. Then it will take a week to get that done. Then another week to make a decision.
Just my thoughts and I have expressed my opinion to them. The RVP told me they don't want to be my primary carrier, but if I have a case where I am in competition mention them. Don't sound like a company who wants to grow.
Only my own assessment here, but I won't contract with them at this time because they don't seem like they want to be a serious player.