What Should a Warm Up Include?

[rousemark]

Greetings,

In my experience, the first 1-2 minutes is actually the most crucial in a warm up. Remember, you are in competition with con artists, .

When I hear someone jump immediately to my first name, my BS monitor automatically kicks on high. It seems the CAs always go with the first names because they want to give the impression of being "best buds".. Kind of like, 'Louis, I am from the government and I am here to help you."

 

[somarco]

Not that old yet, Nut, but getting there. Still old enough to talk to seniors as if they are an older bro or sis.

 

[VolAgent]

I am old enough to remember the day when it was always Mr. and Mrs. As a "senior", I can tell you I am turned off when a sales person jumps immediately to a first name basis, especially when they are young enough to be one of my grandkids. It is a good way to talk for them to talk themselves out of a sale.

I also take offense when the teenage server in a restaurant calls me honey or sweetie. I don't hesitate to tell them, "I am old enough to be your father/grandfather and I came in here to spend my money. I think either of those things entitles me to be addressed as 'sir'".

In a business situation I address people of all ages as sir and ma'm and use the last names if it is a senior until I have established a bit of a relationship with them.

Now, this grouchy, stuffy old coot is off to Chattanooga to have lunch with a top notch FE salesman. He is a young 'un but maybe he can teach me something.

How about I just call you "old coot"? Usually goes over well with seniors. Either they kick me out, or they buy.