Personally, I feel you did the right thing. It's sad that we as agents trying to make a living the right way and do the very best we know how for the client, to only have an agent with stinkin thinkin try and ruin things for all of us. As a whole, we as Insurance Agents, don't have the best reputation. It's just ridiciulous there always a bad apple in the bunch. Nail his ass for all of us who try everyday to do the right thing.