A bit of background...I began working as a agent under Agent/Broker #1 at his agency. Due to financial difficulties, he sold the business to Agent/Broker #2 hence a merge into a new agency which we both now belong to. I now work on salary plus commission.
Five months ago our agency received a call from a former client that had his commercial insurance with Agent #1. Policies were cx for appr 5 yrs. "Client" started a brand new business, already had insurance through a different agency but was shopping around. I took the call and information. Client never once asked for Agent #1, Agent #1 never touched the account to assist with quoting (high maintenance account) nor did he ever speak to the client during the quoting/application process. I spent many hours on this account in hopes to close it for the agency and yes even for myself.
FINALLY closed the deal however now Agent #1 feels he is entitled to the commission since the client had business through him many years ago. Ahhh but Agent #1 is "willing" to compensate me $500 for my hard work. I feel confidant that the deal was closed due to the client/agent relationship built over the past several months of working with this client.
Who is rightfully entitled to the commission? What suggestions can be offered to approach this with minimal discord?
Thank you in advance for any direction offered
Five months ago our agency received a call from a former client that had his commercial insurance with Agent #1. Policies were cx for appr 5 yrs. "Client" started a brand new business, already had insurance through a different agency but was shopping around. I took the call and information. Client never once asked for Agent #1, Agent #1 never touched the account to assist with quoting (high maintenance account) nor did he ever speak to the client during the quoting/application process. I spent many hours on this account in hopes to close it for the agency and yes even for myself.
FINALLY closed the deal however now Agent #1 feels he is entitled to the commission since the client had business through him many years ago. Ahhh but Agent #1 is "willing" to compensate me $500 for my hard work. I feel confidant that the deal was closed due to the client/agent relationship built over the past several months of working with this client.
Who is rightfully entitled to the commission? What suggestions can be offered to approach this with minimal discord?
Thank you in advance for any direction offered