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That was the first part of my post regarding taking withdrawals, unless it wasn't an available option.
Poor advice. First, the OP was already asking for the lowest suitability standards (a bad idea to start with) and you want to recommend a securities license? A compliance offer would have a field day on this.
Not every annuity is set up the same. I remember years ago sitting with someone regarding their GALIC annuity. It was the strangest thing I had ever seen. No free withdrawals available and the annuity was well past the surrender period.
(Looking back now, I *think* it might've been set up as a TSA/403b with continuous contributions - which means ongoing surrender charge schedule based on new premiums being added to the contract. I think I was looking for a rollover transaction and I wanted to be sure that it would work out.)
Anyway, as we talked and called the company, we asked about various options and it made the most sense to just annuitize the contract and guarantee the entire payout back to the contract owner, rather than pay any surrender charges or try to move it into something else.
Why would a compliance officer have a field day? Not sure of the point you are trying to make.