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I have always done very well with live transfers, because I am setup to handle this type of call. Most will be low income and uninsured with horrible retention.
The live transfers for $2 is another world - that is mainly telemarketing blind transfers.
Calling someone who filled out an Internet request is a far better lead (like PZ) than telemarketing the general population for a live transfer.
What is your opinion on these "live transfers" that come from recorded messages and someone pressing 1?