Would You Buy Your Insurance on the Phone?
- Thread starter VaDwayne
- Start date
- 7,066
The solution to them not being "scared" is usually pretty simple. It's all a matter of how well you educate them when you are talking to them.
The number one reason seniors don't leave their current company, even if the agent can save them money, is that they are majority of them are concerned if the new company is going to pay their claims as well as their current company.
Med Supps are the only kind of insurance I have ever sold where whether or not the company is going to pay the claims is totally unimportant. If the agent is not explaining this and the reason why the senior is going to have a lot of trepidation about changing.
Most of them will not vocalize this, the agent has to know to explain it to them even if they don't ask the question.
bassplayer
Expert
- 43
It depends on the purchase and who I'm dealing with. Some people I neither trust over the phone or in person. I've made big purchases online and over the phone with some people though and felt fine about it. I think it depends more on the person for me than the product. Do you sound like a typical telemarketer? Are you listening to my concerns vs just reading a script? Do you give me ways to contact you if i have any other questions? But thats just me.
We bought our home and auto insurance over the phone. I bought my last two mortgages over the phone. Although I'm licensed to sell life insurance, the commission wasn't worth the hassle to me, so I bought my life insurance policy over the phone.
I've been selling LTCi over the phone since 1999. I recently asked a gathering of LTCi specialists at the AALTCI conference in Kansas City this question, "When was the last time you had a salesperson come to your home to try to sell you something?"
Obviously, it's a rhetorical question. I know I don't have salespeople come to my home (unless it's a contractor who will be working on my home.)
Selling insurance in the home is in the I.C.U. and is about to "give up the ghost".
No matter what type of insurance you specialize in, you need to give up "in-home sales presentations" and use more efficient, consumer-friendly, methods. (HINT: phone and internet.)
You can read more along these lines at the link below:
When was the last time you had a salesperson... - Financial Independence Group - on ProducersWEB.com
Last edited:
- 3,384
Why do those pesky Kirby people keep showing up at my house? 
Why do those pesky Kirby people keep showing up at my house?
Thank you for proving my point.
- 7,066
Even though I still go see seniors occasionally the policy is sold before I set the appointment. They know that I am coming to fill out the app and pick up a check. It makes some of them feel a little more warm and fuzzy and gives me an excuse to get out of the office and go for a pleasant drive in the country.
I will not go see them to "drop off valuable information" or do a "Medicare Review". The majority of those are a total waste of my time and gas.
Six to eight years ago I would have bet anyone that they could not be successful selling Med Supps over the phone. It is a totally different market now. When I go on an appointment it is pretty much because I choose to.
It is much easier to build a long term relationship with them when it starts with an appointment. Unlike several other kinds of insurance, with Med Supps the money is in renewals. I still have seniors as clients who I sold Med Supps to in 1993, my first year in the business.
jibril2400
New Member
- 10
i would never,....there is a lot of fraud over the phone from people claimign to be insurance agents...wont d it
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