Aggressive Agency MGA

kencan

Expert
27
I've written several policies over the past five years for a Midwestern Life Ins company.
I write through an agency. I have not submitted any business during the last year , however.
Recently, I met with one of my clients over lunch. This client informed me that someone from the agency had called requesting that they meet with her(my client) to do an annual review with them. I'm still appointed with the Midwestern Company. After calling around , I discovered that the agency MGA was the one calling my client. Subsequently, I spoke to the MGA who told me that all "clients" were "owned" by the company and that since he was the MGA it was his responsibility to make sure all clients in his agency were serviced. He assured me that if he wrote business I wouldn't be out of any commissions or lose the client however.

Shouldn't the MGA call the agent to express these concerns? I've found out since that the MGA tried to reach all of my clients-a couple clients told me they'd also received calls.
How should I proceed with this? thanks.
 
I've written several policies over the past five years for a Midwestern Life Ins company.
I write through an agency. I have not submitted any business during the last year , however.
Recently, I met with one of my clients over lunch. This client informed me that someone from the agency had called requesting that they meet with her(my client) to do an annual review with them. I'm still appointed with the Midwestern Company. After calling around , I discovered that the agency MGA was the one calling my client. Subsequently, I spoke to the MGA who told me that all "clients" were "owned" by the company and that since he was the MGA it was his responsibility to make sure all clients in his agency were serviced. He assured me that if he wrote business I wouldn't be out of any commissions or lose the client however.

Shouldn't the MGA call the agent to express these concerns? I've found out since that the MGA tried to reach all of my clients-a couple clients told me they'd also received calls.
How should I proceed with this? thanks.


The MGA is not your friend. At best, he is using your clients as warm leads to write new business. More likely, if he can roll any business and that happens to stick you with a chargeback, he will not hesitate.
You need to think about what are your options.
 
i am an IMO and would never contact one of my producers clients directly without the producers consent. The IMO's signature is not on the application - in fact, there are carriers who will not give out info on a policy to an IMO once it's in-force - only to the servicing agent. (Possible you're the writing agent & GA has made himself the servicing agent?)
 
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