That's actually not correct. Most people will keep what they have and simply take the rate increase. I call every client at the time of renewal and regardless of the carrier they'd rather stay put. A few will indeed want to explore other options - but not most.
John My point exactly, You are contacting people that never asked for your help, or that their Health Insurance Premium is a Priority. So I guess your statement would be true in your market. (Interruption Marketing)
She is correct with her statement.
But honestly, with 1000's shopping and researching daily, Its real easy to find someone with a problem and you can get out of trying to hunt down someone that is bleeding.
With this market and and how much business their is to be had.
Recommend this Book--High Probability Selling.