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I did glean one thing from this thread. The next time someone doesn't have their checkbook, I will offer to drive them to their bank
I never thought of that.
Not me, As presented in the video I would want to set up another appointment possibly with daughter. Or if they just said they don't have their check book handy I would set up another appointment. I'm not driving someone to the bank and then setting up the policy on Direct bill because I still don't have a voided check.