- 15,319
I received a letter from Cutler & Associates letting me know that their entire agency force with UHC has been acquired by Premier Senior Marketing. Since this was not my idea, I contacted the new FMO and asked if I could be released upon demand.
The response:
Good Morning,
I am sorry that the change in hierarchy is not to your liking, however at this time we are not giving any releases. Brent Ehlers, our National Sales Manager, has been assigned your agency and will be giving you a call to introduce himself. Please give him a chance to tell you about Premier. You will find that we follow the sales and service path that the Cutler Agency used, which is why Shep chose us as your new FMO.
Pat Moore
Premier Companies
Vice President of Operations
I called Pat Moore to discuss this. (What I really wanted to know is how dare she be so condescending but didn't bother with this). She repeated the no release. I then asked when I signed a contract with them. Of course she simply told me that they are not releasing.
She then offered to give one of the owners, Mike Wingate and Tom Schueth, a message. Six hours later I called and left Tom a voicemail.
Shep and I are friends and we had a long conversation this morning. All he told me is these are good guys and I should give them a chance. I'm fine with this as long as they release me if and when I ask.
They are gone for the day and nobody has had the courtesy to contact me. Pat did point out that they paid Cutler a lot of money but I told her that was not my issue. I never signed with them and now they've put me in a position to demand a release.
UHC will not help because they're party to this crap. Premier may or may not release me in the future but for now add them to the list of dishonest marketers.
Rick
The response:
Good Morning,
I am sorry that the change in hierarchy is not to your liking, however at this time we are not giving any releases. Brent Ehlers, our National Sales Manager, has been assigned your agency and will be giving you a call to introduce himself. Please give him a chance to tell you about Premier. You will find that we follow the sales and service path that the Cutler Agency used, which is why Shep chose us as your new FMO.
Pat Moore
Premier Companies
Vice President of Operations
I called Pat Moore to discuss this. (What I really wanted to know is how dare she be so condescending but didn't bother with this). She repeated the no release. I then asked when I signed a contract with them. Of course she simply told me that they are not releasing.
She then offered to give one of the owners, Mike Wingate and Tom Schueth, a message. Six hours later I called and left Tom a voicemail.
Shep and I are friends and we had a long conversation this morning. All he told me is these are good guys and I should give them a chance. I'm fine with this as long as they release me if and when I ask.
They are gone for the day and nobody has had the courtesy to contact me. Pat did point out that they paid Cutler a lot of money but I told her that was not my issue. I never signed with them and now they've put me in a position to demand a release.
UHC will not help because they're party to this crap. Premier may or may not release me in the future but for now add them to the list of dishonest marketers.
Rick
